About Santa Fe Vacation Rentals
Santa Fe Vacation Rentals™ is a property management company that is fortunate to have had two predecessors, Casas de Santa Fe (1989 – 2008) and Casas de Ruidoso (1995 – 2004) all three owned, operated, and managed by Qualifying Broker Donna Jones White, who is featured in the All Things Real Estate Podcast with Sotheby's International Realty. Check out episodes of the podcast here.
We are a property management firm ensuring that our attention to detail, presentation, and professionalism with our guests and homeowners is an unequivocally positive experience. Our homes are well maintained and found within quaint as well as grandiose areas of Santa Fe. We also offer home tending services to the absent homeowner with the same expectations ensuring the same attention to detail, presentation, and professionalism.
The Santa Fe Vacation Rentals™ firm experience promises one of authenticity.
Between the years of 1989 and 2008, we were the only property management company in the State of New Mexico with recommendations from American Express, Conde Nast, and Andrew Harper’s “Hideaway Report.”
We invite you as a homeowner or guest to experience the Santa Fe Vacation Rentals™ experience of authenticity with our uncompromising attitude of efficiency, care, and kindness.
DONNA JONES WHITE
Owner & Qualifying Broker In Charge
In 1995, Donna introduced the property management company Casas de Ruidoso as well as Ruidoso Central Reservations to Ruidoso, New Mexico. These companies survived side by side until they were both purchased in July 2004 by a local Ruidoso real estate broker.
Then moving on to Santa Fe, New Mexico in August of 2004, Donna purchased from Rand Page the property management company Casas de Santa Fe. The reputation and credentials Casas de Santa Fe was known for were maintained for all those years. The company was sold in 2008.
After honoring a two-year non-compete agreement, Donna launched a new property management company. Santa Fe Vacation Rentals, to former clients and guests, as well as new property owners and travelers to the Santa Fe area
As the owner/qualifying broker for the last 25 years, Donna also has eight years of legal administration experience, five years of executive management plus many years in the construction industry. These years of experience add to a wealth of knowledge and skill that create a perfect compliment to property management.
Santa Fe Vacation Rentals™ goal is to create the sensational guest service that the firm has been known for, as well as the recommended endorsements by Conde Nast, American Express and Andrew Harper's "Hideaway Report"
Santa Fe Vacation Rentals™ company philosophy is:
Have the property owners retain more rental income. Have a no upcharge policy regarding cleaning, maintenance, and invoicing from others.
To always maintain the quality of guest services that we have been known for that earned the travel industry professionals endorsement. Plus, have our extensive repeat high-end customer base return to us.
Dedicated to operate Santa Fe Vacation Rentals with the highest quality property management services in the Santa Fe vacation rental business.
Listen to Donna with Rey Post of Sothebys International Realty broadcast every Sunday of the ALL THINGS REAL ESTATE radio program
Brien Sauchelli
Director of Operations & New Mexico Licensed Associate Broker
Brien Sauchelli is an experienced operations and project management professional. His extensive background includes strategic planning, facility development, and team leadership, making him well-suited for property management.
With a strong track record in managing complex projects, Brien has successfully designed and developed various facilities, overseeing renovations and improvements effectively. His skills in cost control, quality management, and schedule optimization are crucial for maintaining and enhancing the property portfolio. He employs a structured approach to problem-solving and continuous improvement, and his adaptability and innovative strategies are essential in addressing the unique challenges of the vacation rental market, ensuring Santa Fe Vacation Rentals remains a leader in hospitality.
Recognized for his exceptional interpersonal skills, Brien fosters positive relationships with property owners, guests, and service providers, thereby enhancing the overall service experience.
Brien is a licensed NM Real Estate Associate Broker, a graduate of McGill University, a certified Project Management Professional (PMI-PMP), and a certified Lean Six Sigma Green Belt. He enjoys snowboarding at Ski Santa Fe, hiking the Pecos Wilderness, and flying sailplanes in Moriarty, NM.
LAUREN GOCKLEY
Director of Marketing & New Mexico Licensed Associate Broker
Lauren Gockley has been coming to Santa Fe since before she could walk. This intoxicating city drew her back, and she found her calling as the Director of Marketing for Santa Fe Vacation Rentals. She is a dynamic marketing professional with extensive experience in hospitality, brand development, and operations management.
She is a licensed Associate Broker, which enhances her expertise in the property management sector. Her career has been marked by a strong focus on strategic brand development and customer relations, consistently driving business growth and market expansion. Lauren excels in crafting marketing strategies and executing campaigns that enhance brand visibility and customer engagement.
Her expertise in policy implementation and business development are complemented by her innovative approach to optimizing operations and improving customer experiences, aligning perfectly with the goals of a property management company. Lauren's dedication to delivering exceptional service is evident in her commitment to enhancing property performance and elevating guest experiences in the vibrant Santa Fe market.
Lauren holds a Bachelor of Arts in Philosophy and Mathematics from St. John’s College, Santa Fe, NM, further enriching her analytical and strategic thinking skills. She is also a classically trained chocolatier and a lover of all things culinary!
LICENSED & INSURED VENDORS
All service providers we engage, including those for housekeeping, plumbing, electrical work, painting, HVAC, and other specialties, are fully licensed and insured in compliance with New Mexico Real Estate Commission requirements.
We have maintained long-standing relationships with many of these professionals, some spanning over 15 years, with a consistent record of reliability and quality service.
We maintain rigorous standards for repairs and maintenance to ensure issues are resolved effectively and efficiently on the first attempt. Our process involves personally meeting each service provider at the property and engaging in thorough communication to ensure a clear understanding of the task at hand, thus minimizing the potential for misunderstandings and ensuring satisfactory completion.
We deeply value our partnerships with each of our service providers. Their expertise and dedication are instrumental in maintaining the satisfaction of our guests and property owners, as well as upholding our own high standards of service.
Privacy Policy
Your privacy is important to us. Santa Fe Vacation Rentals collects names, email addresses, and other personal information from customers and visitors only when submitted via one of our online forms, we ask verbally, via email, or we receive a message first. This data is used solely by Santa Fe Vacation Rentals. The personal information you submit during the reservation process is used to reserve and pay for a rental property. Email addresses are used for correspondence as well as to receive the Santa Fe Vacation Rentals newsletter. These addresses are not used for any other purpose.
AS OUR GUEST
Your privacy is fully protected as a Guest of Santa Fe Vacation Rentals™ . We will not sell, share, or otherwise misuse any information you provide.
We consider it a privilege to serve your lodging needs and value the trust you have placed in us. Your privacy is a top priority with us and we will continue to protect and respect that privacy.
OUR WEBSITE
We are the sole owners of the information collected on this site. We only have access to or collect information that you voluntarily give us via email or other direct contact from you. We will not sell, share or otherwise misuse any information you provide.
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
1 - Consent for SMS Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2 - Types of SMS Communications:
If you have consented to receive text messages from Santa Fe Vacation Rentals, you may receive messages related to the following:
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Promotions or offers (if applicable)
- Vacation Rental Inquries
- Check in Instructions and Driving Directions
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your arrival/appointments/service calls, etc.
If you have consented to receive text messages from Santa Fe Vacation Rentals, you may receive messages related to the following:
- Appointment/Service call reminders
- Follow-up messages
- Billing inquiries
- Promotions or offers (if applicable)
- Vacation Rental Inquiries
- Check in and Driving Directions
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from Santa Fe Vacation Rentals in the following ways:
- We ask you verbally
- We ask you via email
- We receive a message from you first
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP.
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting "STOP."
- For assistance, text "HELP" or visit our Privacy policy above
- Message frequency may vary
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.