The short version of our Terms Of Use:
All properties are non-smoking
OCCUPANCY
By City Ordinance, occupancy may not exceed what is posted for each home including infants and children.
PAYMENT
50% of the balance is due upon confirmation of the reservation. The balance is due 60 days prior to arrival and will automatically be charged to your credit card on file. We accept VISA, MASTERCARD, and AMERICAN EXPRESS.
CANCELLATION
If you cancel your reservation more than 60 days prior to your arrival/commencement date, the 50% payment will be refunded less a handling fee in the amount of 10% of your total stay, plus tax. If you cancel 60 days or fewer prior to your arrival/commencement date, you will receive a refund ONLY IF we are able to find a substitute occupant for the term of your stay who will pay the same rent. If a substitute is found, payment will be refunded less a handling fee in the amount of 25%, plus tax.
CHECK-IN CHECK-OUT TIMES
Check-in: 4:00 p.m. or after
Check-out: 10:30 a.m. or before
Early or late check-in and check-out can be accommodated by a $100.00 fee for either. Call to make appropriate arrangements.
PETS
Pets are allowed only at pet-friendly properties. Pet fees vary based on property. See Pet Policy below.
DAMAGE FEE
A damage fee of $89 is automatically charged for each reservation confirmed. This allows for up to $5,000 worth of coverage for any damages accidentally caused by you, your guests, and authorized pet stays provided damage is disclosed to management prior to check-out.
HOUSEKEEPING
All guests pay a housekeeping fee and are expected to maintain the property with reasonable cleanliness. If the property is left in an unreasonable condition that requires additional attention over and above reasonable cleanliness, an additional fee will be charged to your credit card. If your stay is 30 days or longer, an interim cleaning will be required every 2 weeks at your expense. The cleaning will be performed by a housekeeper through Santa Fe Vacation Rentals, LLC.
CSA TRAVEL INSURANCE
Purchase travel insurance at a cost of 6.95% of the total reservation cost to protect your vacation investment.
PET POLICY
In the event Pets are allowed on the leased premises, Tenant agrees to pay an additional non-refundable Pet Fee at the time of signing of the lease and Tenant further agrees to pay for any additional cleaning or damages of the property at the end of the lease term at Tenant’s expense. All Tenants bringing their pets are automatically enrolled in the Vacation Rental Accidental Damage Protection Plan in the amount of $89.00 in lieu of a Pet Damage Security Deposit charge of $500.00. See below Vacation Rental Accidental Damage Protection Fee language.
Santa Fe Vacation Rentals, LLC reserves the right to charge this Pet Fee for pets that are not disclosed prior to tenancy. When outside the Property, Tenant agrees to keep pets under Tenant’s control and on a leash as stated in the Santa Fe Pet Ordinance. Tenant agrees to promptly remove any pet waste from the Property, including all living areas, garages, storage areas, yards, porches, patios, courtyards and decks.
Evidence of pets in a home where pets are not allowed or where pets have not been agreed upon will result in a Pet Fee based on the property with all additional cleaning fees charged to Tenant’s credit card. PETS are not allowed on furniture, in pools, or in hot tubs. Please inform us of your pet accompanying your stay at the Property.
VACATION RENTAL ACCIDENTAL DAMAGE PROTECTION FEE
As a part of your stay, the Vacation Rental Damage Protection plan is a required expense of $89.00. This damage plan is designed to cover unintentional damages to the rental unit interior that may occur during your stay provided damage is disclosed to management prior to check-out. This option is in lieu of an actual Damage Deposit of $5,000.00 or more that would be charged to your credit card. The tenant will be charged a non-refundable Accidental Damage Fee of $89 (Eighty-Nine Dollars) for this plan.
When purchased, the policy will pay a maximum benefit of $5,000. Any damages that exceed $5,000 are not covered under the plan and will be charged to the credit card on file. If, during your stay at one of our rental properties, an insured person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of such property up to a maximum benefit of $5,000. Certain terms and conditions apply. Full details of the Vacation Rental Damage coverage are contained in the Description of Coverage or Insurance Policy at the following: www.vacationrentalinsurance.com/g20vrd.
The Vacation Rental Damage Plan can be purchased up to, and including, at check-in. By submitting payment for this plan, you authorize and request CSA Travel Protection and Insurance Services to pay directly to Santa Fe Vacation Rentals, LLC any amount payable under the terms and conditions of the Vacation Rental Damage.
OUR PRIVACY POLICY
AS OUR GUEST
Your privacy is fully protected as a Guest of Santa Fe Vacation Rentals™ . We will not sell, share, or otherwise misuse any information you provide.
We consider it a privilege to serve your lodging needs and value the trust you have placed in us. Your privacy is a top priority with us and we will continue to protect and respect that privacy.
OUR WEBSITE
We are the sole owners of the information collected on this site. We only have access to or collect information that you voluntarily give us via email or other direct contact from you. We will not sell, share or otherwise misuse any information you provide.
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
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